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Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from http://igcindustriesltd.com/(the “Website”).

We value the trust you place in us. That’s why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting our website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

This privacy policy explains our information and data processing practices, as well as the choices you can make about the way your personal information or personally identifiable information (“PII”) is collected in our owned and operated stores, on our social media platforms and via our website, as well as the manner in which we will use your information.

By submitting your PII to, you are agreeing that IGC Industries may collect, store, use, disclose and destroy it in accordance with this policy.

 

 

What Information Do We Gather About You?

 Personally, Identifiable Information

We may collect personally identifiable information from you, which includes but is not limited, to your name, email address, physical address, phone number, certain payment card information, gender, and birth date when you order items through our website https://www.aprajitatoor.com; save your information with us online; sign up to receive promotional materials via email; or participate in a contest, promotion or survey. Some of the personally identifiable information we collect from you, including your name, address, phone number, email address, and certain payment card information, is required in order to process your online purchases, respond to your requests, and contact you about your online purchases, if necessary. We use your personal information to facilitate the services you request. We use your personal information in the file we maintain about you, and other information we obtain from your current and past activities on the Website to: resolve disputes; troubleshoot problems; help promote safe transactions; collect payments owed; measure consumer interest in the services provided by us, inform you about online and offline offers, products, services, and updates; customize your experience; detect and protect us against error, fraud and other criminal activity; enforce our User Agreement; and as otherwise described to you at the time of collection. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your personal information to identify users using multiple User IDs or aliases. We may compare and review your personal information for errors, omissions and for accuracy.

You agree that we may use personal information about you to improve our marketing and promotional efforts, to analyze site usage, improve the Website’s content and product offerings, and customize the Website’s content, layout, and services. These uses improve the Website and better tailor it to meet your needs, so as to provide you with a smooth, efficient, safe and customized experience while using the Website.

Further in an effort to make our website as effective and enjoyable as possible, the computers that operate it collect certain information each time you visit. We store these statistics in server logs. These statistics may not identify you personally, but provide us information regarding the type of user who is accessing our website and certain browsing activities of that user.

Automated Information

We also collect non-personally identifiable information when you interact with our website and respond to our electronic communications and advertisements, which enables us to enhance your shopping experience by tailoring information to fit your personal preferences. Examples of non-personally identifiable information that we may collect include the date and time of your visit, your originating IP address, the web pages and images that you request, your purchases, cookies, and web beacons.

We may automatically track certain information about you based upon your activities on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

Automated Information

We also collect non-personally identifiable information when you interact with our website and respond to our electronic communications and advertisements, which enables us to enhance your shopping experience by tailoring information to fit your personal preferences. Examples of non-personally identifiable information that we may collect include the date and time of your visit, your originating IP address, the web pages and images that you request, your purchases, cookies, and web beacons.

We may automatically track certain information about you based upon your activities on our site. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.

Cookies

A cookie is a small amount of data sent from our server and stored on your computer’s hard drive.

Cookies that are strictly necessary for the operation of the Website: Some of the cookies we use are essential for parts of the Website to operate and are already set. These are strictly necessary for the sale of products requested by you and without them the Website cannot operate as intended.

Other uses of cookies (where you have consented to such use)

Where you consent to us doing so, we also use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how users use our website and to help us improve the structure of our website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website.

Where you consent to us doing so, we may also use cookies and other such devices to:

  • to allow you to carry information across pages of our website and avoid having to re-enter information;
  • within registration to allow you to access stored information;
  • to help us recognize you as a unique visitor when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly;
  • speed up searches; and/or
  • within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

Browser settings

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

 

Social Media Platforms

This site provides you with the ability to register, log into, “like” or otherwise interact with your social media services, including, but not limited to, Facebook, Instagram, Twitter, Pinterest and other social media services.

These features may enable integration and/or access to your social media accounts. We do not control these social media services or your profiles on these services, and we do not establish privacy settings or rules for how your PII on those services will be used. Your information will be subject to the applicable social media service’s terms and conditions and your current privacy settings on such social media service. You are encouraged to read all policies and information regarding the applicable social media services to learn more about how they handle your information. By accessing any social media service, you will be assuming the risk that the information you provide on that service may be viewed and/or used by third parties for any purpose. You agree that we are not responsible for any acts or omissions by these social media service providers.

In this policy, you (“you” or “End User” or “your” or “Buyer” or “Customer”) are required to read and accept all of the terms and conditions as laid down in this document (the “Privacy Policy”), before you may use the Website.

If you are a Persons who is “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc., we require that, before using and/or placing an order on this Website, you inform your legal guardian or parents about our Privacy Policy and require their consent by way of their registration as Users of this Website. This Website is not intended for use by children under the age of 13. IGC Industries does not knowingly register or otherwise collect PII from any person under the age of 13. If we become aware that a person under the age of 13 has provided us with PII, we will use all reasonable efforts to delete such information from our database.

We also always reserve the right to disclose PII about you as required by applicable law, in response to legal process including law enforcement requests, and where needed to protect the safety, property, or legal rights of IGC INDUSTRIES or its affiliates or third parties.

You may access, review and edit the personally identifiable information that you provide to us online. To edit this information, simply sign in to your account on the website using your email address and password, use the “My account” option and click the appropriate edit option under “Account Details.”

We use collected information from you for the following purposes:

  • to provide customer service or respond to a request;
  • to improve the content, appearance and utility of our website or stores;
  • to understand your needs and preferences in relation to IGC INDUSTRIES;
  • to develop, market, sell or provide products and services;
  • to conduct surveys, research and evaluations;
  • to manage and develop our business and operations, administer accounts, and collect and process payments;
  • to detect and protect us and other third parties against negligence, fraud, theft and other illegal activities; and
  • as permitted by, and to comply with, any legal or regulatory requirements, process or provisions;
  • We may combine information you provide to us from multiple sources and with information from third parties including demographic or public information.

When you use our website, we collect and store your personal information from you. Our primary goal in doing so is for the purposes of provisioning our services.

We agree that we will not sell or rent your personal information to third parties for their marketing purposes without your explicit consent. From time to time we may reveal general statistical information about our Website and visitors, such as number of visitors, number and type of goods and services purchased, etc. Only those of our employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution.

If you decide to use online payment services for the purchase of items, we may collect some additional information, such as a billing address, a credit/ debit card number and a credit/ debit card expiration date and/ or other payment instrument details and tracking information.

If you choose to post messages on our social media platforms, message boards, chat rooms or other message areas or leave feedback for other users, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters we may collect such information into a file specific to you

We may also share your information with third parties when we believe such disclosure is required to comply with laws, regulations and/or government policies; comply with court orders, legal processes, or government enforcement actions; establish or exercise our legal rights, protect our rights and interests, or defend against legal claims; or detect, investigate, prevent, or take action with respect to illegal activities, suspected fraud or misconduct, securities or technical issues, situations involving potential threats to the physical safety of any person, or violations of our terms of use or privacy policies.

In the event that we are involved in a business transaction such as a merger, an acquisition, or any form of sale of all or a portion of our stock or assets, we may transfer your personally identifiable information to the buyer.

 

 

 

Questions or Concerns

For questions about our privacy policy, you can contact us at:

 

IGC Foils, Imax Lohia Square,

Office No. 4B, 4th Floor,

Premises No. 23,

Gangadhar Babu Lane, Kolkata – 700 012,

West BengalWhen contacting us, please be sure to provide us with your a correct contact information in order to be sure we handle your request correctly.

Following any incidence of communication, some of your personal details /information may be retained for a period of time for financial, legal or technical reasons.